Privacy Policy

Last updated: February 2026

1. Introduction

Beeswax ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services.

2. Information We Collect

Information You Provide

  • Account registration details (name, email address, company name)
  • Billing and payment information
  • Content you create within the Service (projects, invoices, tasks, etc.)
  • Communications with our support team

Information Collected Automatically

  • Usage data and analytics (pages visited, features used)
  • Device and browser information
  • IP address and general location
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process transactions and send billing notifications
  • Respond to your enquiries and provide customer support
  • Send important service updates and announcements
  • Analyse usage patterns to improve user experience
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating the Service (e.g., hosting, payment processing, email delivery)
  • Legal authorities when required by law or to protect our rights
  • Business partners with your consent (e.g., Xero for accounting integration)

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain data for a reasonable period to comply with legal obligations and resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Export your data in a portable format

8. Cookies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyse how the Service is used. You can manage cookie preferences through your browser settings.

9. Third-Party Services

The Service may integrate with third-party services (e.g., Xero, Stripe). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

10. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The date at the top of this page indicates when this policy was last revised.

12. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at support@beeswaxapp.com